Deloitte USI Recruitment 2026: Hiring Services Support Associate I in Hyderabad

Are you a recent graduate looking to kickstart your career with one of the Big Four global professional services firms? Great news! Deloitte USI (India Offices of the US) has announced an exciting job opening for the position of Services Support Associate I - Talent Processes and Business Support (Learning Admin) at their Hyderabad office. This entry-level opportunity is ideal for freshers and candidates with up to 1 year of experience who want to work in HR operations, training administration, and business support systems.

In this post, we will walk you through all the details regarding job duties, educational requirements, shift timings, key skills, and a simple guide on how you can apply online today.

About Deloitte & USI Operations

Deloitte is one of the largest professional services networks in the world, providing audit, consulting, financial advisory, risk advisory, and tax services to top global companies. The US India Offices (USI) operate as an integral part of Deloitte US, providing critical support across operations, technology, corporate functions, and client service delivery.

The USI Supporting UK Corporate Business Services (CBS) HR team located in Hyderabad plays a vital role in supporting Deloitte operations in the UK and North-South Europe (NSE). They manage a wide variety of services including HR operations, learning management, financial reporting, marketing, and IT service desk support. Working here means collaborating with international teams and getting direct exposure to global HR processes.

Additionally, Deloitte strongly believes in continuous career growth. In Hyderabad, Deloitte houses DU: The Leadership Center in India, an extension of the famous Deloitte University in Westlake, Texas. This center provides employees with world-class learning facilities, live interactive programs, and e-learning resources designed to build future corporate leaders.

Detailed Job Description & Daily Work Responsibilities

As a Learning Admin Support Associate I, you will work closely with the HRS Learning & Talent Support Services team. Your primary focus will be providing front-line learning administration support to handle corporate training schedules and logistics for the UK and European business units. You will help ensure that employee training events run smoothly from start to finish.

Key Daily Tasks Include:

• LMS Data Management: Adding, setting up, and updating training classes within the Deloitte Learning Management System (LMS) in an accurate and timely manner.
• Reporting & Analytics: Generating, processing, and distributing scheduled training reports to business stakeholders and HR managers.
• Delegate List Management: Preparing and sending official participant lists for upcoming learning sessions and workshops.
• Training Material Distribution: Circulating electronic training manuals, pre-work assignments, and resource materials to enrolled participants before sessions begin.
• Course Completion & Feedback: Closing out finished classes in the system, issuing post-course evaluations, and aggregating participant feedback.
• Data Security Compliance: Ensuring strict adherence to data privacy laws and organizational guidelines while handling sensitive employee records.
• SLA Adherence: Delivering support within strictly defined Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).

Eligibility Criteria & Qualifications

Deloitte is keeping the qualifications straight-forward for this entry-level posting, making it a wonderful match for recent university graduates.

• Education: You must hold a completed Graduate Degree in any field (e.g., B.Com, B.A, B.Sc, BBA, BCA, B.Tech, or equivalent).
• Experience: 0 to 1 year of work experience in back-office operations, learning administration, customer service, or administrative support. Freshers with strong computer skills can apply.
• Shift Timings: Must be comfortable working in afternoon/evening shifts from 2:00 PM to 11:00 PM IST to align with UK business hours.
• Work Location: Deloitte Hyderabad campus.

Required Skills & Capabilities

To excel in this role, candidates should bring a balance of strong written communication, basic technical capabilities, and a customer-first mindset.

• MS Office Proficiency: Good hands-on knowledge of Microsoft Excel, Outlook, and Word for handling data, email management, and document formatting.
• Written Communication & Email Etiquette: Ability to write clear, polite, and grammatically correct emails to international stakeholders.
• Attention to Detail: Accuracy is critical when managing participant registers, class links, and course records in the LMS.
• Problem Solving & Logic: Ability to tackle everyday operational queries with a calm, logical, and structured approach.
• Team Work & Positive Attitude: Demonstrating adaptability, openness to learning new tools, and a proactive attitude toward team goals.
• Preferred Skills: Any prior exposure to Learning Management Systems or general HR support operations is an added bonus, though not mandatory.

Selection Process

The hiring process at Deloitte USI typically follows standard corporate evaluation stages:

1. Online Profile Screening: HR shortlists resumes based on qualifications, communication indicators, and basic skills.
2. Initial HR Screening: A quick call to verify your communication skills, location flexibility, shift comfort (2 PM - 11 PM), and availability.
3. Technical / Operational Interview: A round focused on your problem-solving abilities, scenario handling, basic MS Office usage, and operational knowledge.
4. Final HR & Offer Rollout: Document verification, discussion on compensation, and formal offer letter release.

How to Apply Step-by-Step

Interested candidates can directly submit their application on the official Deloitte USI careers portal by following these quick steps:

1. Click on the official Apply Now button given below.
2. You will be redirected to the official Deloitte USI Job Detail page for Requisition 357426.
3. Click on 'Apply Now' on the job page and log in or create a new Deloitte careers profile.
4. Fill in your personal information, educational background, and contact details.
5. Upload an updated copy of your resume highlighting your communication skills, graduation details, and MS Office familiarity.
6. Review your responses carefully and hit submit.

Note: Make sure to apply as early as possible before the application link closes. Good luck with your application!