Zycus Recruitment 2025/2026: Hiring AI Engineer Intern
Are you a passionate, forward-thinking engineering student graduating in 2025 or 2026? Do you want to kickstart your professional journey at the cutting edge of Artificial Intelligence and enterprise SaaS? Zycus, a globally recognized leader in cognitive procurement software, has announced an exceptional opportunity for aspiring tech professionals: the AI Engineer Intern – Product Support position. Located in the vibrant tech hub of Mumbai, this hybrid internship is designed to bridge the gap between academic learning and real-world enterprise software development. If you are eager to work with Large Language Models (LLMs), Natural Language Processing (NLP), and advanced machine learning frameworks while simultaneously learning how global enterprises deploy and maintain these systems, this role is tailored for you.
Job Overview
Before diving into the details, here is a quick summary of the job opening at Zycus:
| Feature | Details |
|---|---|
| Company Name | Zycus |
| Job Role | AI Engineer Intern – Product Support |
| Experience Required | 0-1 Years (Freshers Eligible) |
| Eligible Batches | 2025 and 2026 Graduates Only |
| Education Criteria | B.E./B.Tech (CS, IT, AI, Data Science, Electronics, Mechanical, etc.) |
| Job Location | Mumbai (Hybrid) |
| Salary Package | Not Disclosed (Best in Industry) |
About Zycus: Driving Cognitive Procurement
Zycus is a pioneer and global leader in Source-to-Pay (S2P) procurement software. Large enterprises across the globe trust Zycus to drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from simple cost control to strategic value creation.
At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights. Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes.
Detailed Job Description & Role Dynamics
Zycus is looking for passionate and curious AI Engineers - Interns who are excited to build intelligent solutions while working closely with customers and product teams. This hybrid internship combines AI Engineering with Product Support, providing hands-on experience in developing AI-powered applications, troubleshooting enterprise SaaS products, and driving customer-centric product improvements.
As an AI Engineer – Product Support Intern, you will contribute to the development of AI/LLM-based features while also supporting customers by analyzing issues, identifying root causes, and collaborating with engineering teams to deliver effective solutions. This role is ideal for candidates who enjoy both coding and solving real-world business problems. It offers a unique opportunity to understand how AI models perform in production environments and how real users interact with cognitive software.
Key Responsibilities
During this internship, you will be involved in a wide range of technical and customer-centric activities:
- AI/ML Development: Design, develop, test, deploy, and maintain AI/ML and Generative AI solutions using Large Language Models (LLMs), Natural Language Processing (NLP), and modern AI frameworks to build intelligent, scalable enterprise applications.
- Model Optimization: Perform data preprocessing, analysis, feature engineering, model training, optimization, and performance tuning to improve the accuracy, scalability, reliability, and efficiency of AI-driven solutions.
- API Integration: Integrate AI models and services with enterprise applications through APIs and other integration technologies to deliver seamless business workflows.
- Research & Innovation: Research, evaluate, and implement emerging AI technologies, tools, frameworks, and industry best practices to drive innovation and continuously enhance product capabilities.
- Technical Support & Troubleshooting: Provide technical support for AI-powered enterprise applications by troubleshooting functional and technical issues, performing root cause analysis, managing incidents, and collaborating with engineering teams to ensure timely issue resolution.
- Customer Interaction: Serve as the primary technical point of contact for customer queries through email, chat, and calls, ensuring prompt communication, effective problem resolution, and high levels of customer satisfaction.
- Quality Assurance & Testing: Support product configuration, feature validation, User Acceptance Testing (UAT), release testing, production monitoring, and quality assurance activities to ensure reliable product performance and successful deployments.
- Process Automation: Drive automation initiatives, optimize support processes, and contribute to operational excellence by creating and maintaining technical documentation, knowledge base articles, standard operating procedures, and solution documentation.
Detailed Eligibility Criteria
To be considered for this highly competitive internship, candidates must meet the following criteria:
- Educational Qualification: B.E./B.Tech degree in Computer Science, Information Technology, Artificial Intelligence, Data Science, Electronics, Mechanical, or other related engineering disciplines.
- Eligible Batches: Only students graduating in the 2025 or 2026 batches are eligible to apply.
- Experience: 0 to 1 year of internship or project experience in AI/ML, software development, or technical support.
- Interest: A strong, demonstrable interest in Artificial Intelligence, enterprise software, and customer-facing technologies.
Required Skills & Preferred Qualifications
Successful candidates should possess a blend of technical prowess and excellent communication skills:
- Programming & AI Frameworks: Proficiency in Python and familiarity with AI/ML libraries and Generative AI concepts (LLMs, NLP, Prompt Engineering).
- Analytical Mindset: Strong problem-solving skills, with the ability to perform root cause analysis on complex software issues.
- Communication Skills: Excellent verbal and written English communication skills, as you will interact directly with global enterprise clients.
- Adaptability: Eagerness to learn new technologies, frameworks, and business domains quickly in a fast-paced environment.
Selection Process
The selection process for Zycus typically involves multiple stages to evaluate both your technical capabilities and cultural fit:
- Resume Screening: Initial shortlisting based on academic performance, projects, and relevant skills.
- Technical Assessment: An online test covering coding, AI/ML concepts, and logical reasoning.
- Technical Interview: A deep dive into your projects, technical skills, and problem-solving abilities.
- HR Interview: Discussion regarding your career aspirations, communication skills, and cultural alignment with Zycus.
How to Apply
If you are ready to launch your career with an industry leader and work on cutting-edge AI technologies, follow these steps to apply:
- Click on the Apply Now button below to visit the official Zycus career portal.
- Fill in your personal details, academic qualifications, and contact information.
- Upload your updated resume in PDF or DOCX format (maximum size 5 MB).
- Answer the pre-screening questions accurately and submit your application.