Looking to jumpstart your corporate career with one of the world's leading IT and business process services organizations? Cognizant has opened applications for freshers and early-career candidates for the role of Process Executive – Policy Servicing at their Noida location. If you have solid written and spoken English, a good command over Microsoft Excel, and an interest in financial services and global insurance operations, this is a prime opportunity to build a long-term corporate career.
Quick Job Summary
| Company | Cognizant Technology Solutions |
| Job Role | Process Executive (PE) – Policy Servicing |
| Job ID | 00070764861 |
| Location | Noida, Uttar Pradesh, India |
| Experience Level | Freshers / 0 to 1 Year Experience |
| Education Qualification | Any Graduate (B.Com / BBA / B.Sc / BA / BCA or equivalent) |
| Work Model | Work from Office (Night Shifts) |
| Expected Salary | ₹2.50 LPA - ₹3.80 LPA (Plus Night Shift Allowances & Benefits) |
About Cognizant
Cognizant (Nasdaq: CTSH) is a global technology and business operations giant headquartered in the United States, operating extensively across India. With over 350,000 employees globally, Cognizant helps Fortune 500 corporations modernise technology, re-imagine processes, and transform customer experiences. Their business process services division powers core back-office and middle-office operations for major international banks, healthcare systems, and insurance providers worldwide.
What Does a Process Executive in Policy Servicing Do?
In this position, you will be part of the Property and Casualty (P&C) insurance operations wing. You will handle backend customer and policy-level records for international insurance clients. Whenever an insured business or individual updates their policy, requests renewals, changes coverage details, or updates address and billing data, your team verifies and processes those requests accurately.
Key Day-to-Day Responsibilities:
- Daily Policy Servicing: Execute day-to-day policy maintenance, including data entry, documentation updates, and operational tracking using standard tools like MS Excel and MS Word.
- Processing Endorsements: Manage policy endorsements and revisions such as changing contact info, updating vehicle or property details, and modifying coverage limits while cross-checking documents to avoid errors.
- Stakeholder Communication: Interact with internal team leads, onshore partners, and client teams in clear, professional English via emails and internal calls to resolve workflow queries.
- Quality and Discrepancy Checks: Review policy renewals and service requests carefully to catch missing information or data mismatch, and escalate irregularities according to standard operating guidelines.
- Data Trackers and Logs: Organize electronic folders, maintain audit trails, and keep daily productivity logs up to date so operations remain transparent and auditable.
- Reporting & Process Support: Prepare basic status spreadsheets and shift summary reports for supervisors, helping monitor daily turnaround times and team deliverables.
- Team Coordination in Night Shift: Collaborate seamlessly with colleagues during night operations to ensure uninterrupted turnaround times for global clients.
Eligibility Criteria and Qualifications
Cognizant looks for candidates who are comfortable working in back-office operational roles and have a structured mindset. Here is what is expected:
- Educational Background: Any standard graduation degree (such as B.Com, BBA, BA, B.Sc, BCA). Freshers graduating in recent batches with zero backlogs are welcome to apply.
- English Proficiency: Strong spoken and written English skills are mandatory, as daily job duties involve handling documents and correspondence for overseas clients.
- Computer Literacy: Good working knowledge of Microsoft Office applications (Word, Excel, PowerPoint) and basic keyboard typing speed.
- Analytical & Learning Mindset: High attention to detail, basic numerical comprehension, and an eagerness to learn insurance domain concepts like policy structures, claims basics, and coverage terms.
- Work Model Flexibility: Candidates must be willing to work strictly from the office in Noida and work regular night shifts as required by client time zones.
- Preferred Certifications: Having a Microsoft Office Specialist (MOS) certification or an entry-level insurance certification like INS is an added advantage, though not compulsory.
Why Consider This Role as a Fresher?
Entering a top MNC like Cognizant opens up long-term career growth. The global insurance operations domain is known for its stability and structured career paths. As you gain domain knowledge in Property and Casualty insurance over 1 to 2 years, you can transition into Quality Analyst (QA), Subject Matter Expert (SME), Team Lead, or process improvement roles within the company.
In addition, Cognizant provides extensive training programs, sponsored upskilling certifications, health insurance benefits, and shift allowances for working night shifts.
Selection & Interview Process
The hiring process at Cognizant generally consists of four stages:
- Application Screening: The recruitment team reviews your submitted resume, educational qualifications, and general suitability for night shift operations.
- Online Assessment / Telephonic Screening: Shortlisted candidates may undergo an online aptitude or English language assessment, followed by a quick screening call with HR.
- Operations Round (Technical/Process Interview): An interview with the process manager focusing on your MS Office skills, communication clarity, problem-solving mindset, and willingness to work night shifts in Noida.
- HR Discussion & Offer Release: Final discussion regarding shift timings, background verification documentation, compensation structure, and official date of joining.
How to Apply Online Step-by-Step
- Click on the direct application button below to open the official Cognizant careers page.
- Review the complete job description, shift criteria, and job ID (00070764861).
- Click on "Apply now" and create or sign in to your Cognizant candidate account.
- Upload an updated resume highlighting your education, communication skills, and MS Office familiarity.
- Fill in the basic candidate information form and submit your application. Keep an eye on your email inbox for assessment invites.
Direct link to official Cognizant portal. No application fees required.
Frequently Asked Questions (FAQs)
1. Is this job permanent or contract-based?
This is a full-time, regular corporate role on Cognizant's payroll.
2. Can freshers from any graduation stream apply?
Yes, graduates from non-technical and technical streams (Commerce, Arts, Science, Business Management) can apply, provided they have clear communication and computer skills.
3. Is Work from Home (WFH) available for this post?
No, the official job notice explicitly specifies that this is a 100% Work from Office position based at Cognizant's Noida campus.
4. Are cab facilities or allowances provided for night shifts?
Cognizant generally provides standardized night shift allowances and corporate transport/cab services in line with location safety norms and company transport policies.